SOP- Administrative – Review Email Error Logs

 Standard Operating Procedures

Review Email Error Log SOP

 

PURPOSE:

The Email Error Log Screen displays the list of errors incurred from attempts to email from AiM screens.

The error log lists errors lists the error date, work order (with hyperlink to the work order record), phase, survey (if applicable, with link to the survey definition record), editor, and error message.

 

PROCEDURE:

 

 

1. Navigate to the System Administration module on the main menu.
2. Navigate to the System Administration screen and click the link to Email Error Log.  
 3. Email Error Log displays a list of errors incurred from attempts to email from AiM screens. Click Reset to clear logs.  

 

ROLES USED:

 

  1. System Administrator:

System Administrator is responsible for managing the Email Error Log screen, troubleshooting the root cause and correcting the problem.

 

Return to System Administration Module SOP